HELP DESK

Getting Started 4

• Signing up for the 30 Day Free Trial
• Connecting your data to Fraudshield
• Selecting your Timezone and CSV Delimiter
• Checking on Results

Account Management 3

• Managing users in the Organization
• Sending Guest Access Invitations / Account Synchronization
• Receiving Guest Access Invitations

Billing and Subscription 5

• When do you start billing my account?
• How do I update my Credit Card Information and Billing Details?
• How do I change my Subscription Plan?
• When and how do I cancel my Fraudshield Account and what happens to my data?
• Can you explain my Invoice in more detail?

Video Tutorials 3

• Integrating Fraudshield through a custom Postback
• Integration through a tracking platform (Affise, HasOffers, Cake, Adjust, Appsflyer, MAT)
• Using the Conversion Report

Javascript Integration 1

• Javascript Integration Wizard

Server to Server (S2S)/ Postback integration 4

• Integrating via Postback
• Fraudshield Parameter Description
• Passing extra parameters custom postback integrations
• Click Integration

Uploading Conversion Data via CSV File 2

• Importing Old Data
• CSV Upload Template

Parameter Mapping 2

• Configuring Parameter Mapping
• Third Party Rejection Reasons

Goal Whitelisting 1

• Configuring Goal Whitelisting

Dynamic Postback 1

• Dynamic Postback

Platform Integrations 12

• How do I integrate with Adjust?
• How do I integrate with Affise?
• Affise Syncing
• How do I intregrate with Appsflyer?
• How do I integrate with Cake?

View all 12

Conversion Report 3

• What is the Conversion Report used for?
• What are Extra Parameters?
• Conversion Risk classification

Fraud Report 1

• What is the Fraud Report?

Global Report 1

• What is the Global Report?

Interval Report 2

• What is the Interval Report?
• How can I customize the Interval Report?

Map Report 2

• What is the Map Report?
• How can I customize the Map Report?

Goal Report 2

• What is the Goal Report?
• How can I customize the Goal Report?

Exporting and matching filtration results 4

• How do I export conversion data to a file?
• How do I match Fraudshield data with data on my own tracking platform or my affiliate's?
• Why does the exported file have all data on just one column?
• Which other data can I export?

Reporting API 2

• Technical Documentation
• Retrieving your API Reporting Token and User ID

Email Reports/ Alerts 1

• Email Reports/ Alerts

Filter Configuration 3

• Basic Filter Configuration
• Filter Groups
• ClickSpam Configuration

Rejection Reasons 20

• Click Spam
• Abnormal Device Distribution
• Duplicate IP
• Duplicate User
• Emulator / Bot

View all 20

FAQ 9

• Will you charge my credit card during the trial period?
• Where can I find the system status page?
• What is a Product?
• What is an Affiliate?
• What is the User's IP Address?

View all 9

Email Templates 8

• Proxy / VPN traffic (high percentage)
• Duplicate IP Traffic
• Minimum Session Times
• Abnormal Device Distribution
• Clickspam

View all 8

Reports 0

Integrations 2

• Domain / Cname Configuration
• Affise integration